The Department of Information and Communications Technology (DICT) has been continuously looking for multiple ways to assist and help public workforces stay connected and productive with their functions amid the community quarantine through the use of technology. One solution that is readily available is the offer of Google for 20,000 G Suite Basic accounts valid until October 25, 2020 to DICT for the Government of the Philippines.

G Suite Basic edition is a suite of collaborative productivity apps that offers business professional email, shared calendars, online document editing and storage, video meetings, and much more.

DetailsOperating RequirementsHow to AvailAccount Guidelines

With G Suite Basic, you and the other users in your organization get:

  • Gmail: Send and receive mail using your professional address, as in juan@workfh.gov.ph
  • Calendar: Share calendars to easily schedule meetings and events
  • Productivity Tools: Collaborate in real-time on online documents, spreadsheets, and presentations
  • Meet: Host of join video conferencing from their laptop or other device
  • Chat:Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations
  • Drive: Store and backup files securely in the cloud
  • Storage: 30GB

Minimum Operating Requirements

  1. Computer or Mobile Devices, such as phone or tablet. G Suite Applications are also accessible from your mobile browsers and may be downloaded and installed on your smartphones.
  2. Stable Internet Connection (However, some of G Suite services such as Gmail and Google Drive can still be accessed through Offline Mode via Google Chrome browser)

For individual Application

Submit an email request to govmailsupport@dict.gov.ph using his/her Government official address (with .gov.ph domain) or by filling up of the online form HERE. with the following information:

  1. Agency Name
  2. Full Name
  3. Position
  4. Designation
  5. Mobile number (Credentials will be sent via SMS)

For Bulk Users Application (up to 100 users)

Submit a duly signed letter of intent addressed to Department of Information and Communications Technology from a designated high official of the government agency to govmailsupport@dict.gov.ph with the following information:

  1. Agency Name
  2. Head of agency
  3. Agency contact person (technical) with email address and mobile number
  4. List of the prospective user with First and Last Name

For Agency-Wide Use (using the agency domain)

Submit a duly signed letter of intent addressed to the Department of Information and Communications Technology from a designated high official of the government agency to govmailsupport@dict.gov.ph with the following information:

  1. Agency Name
  2. Domain Name
  3. Head of agency
  4. Agency contact person (technical) with email address and mobile number

Guidelines on the Use of Work from Home Accounts

  1. Work from Home accounts are temporary and can only be used up to October 25, 2020. That being said, a single domain will be allocated to easily manage the accounts. All accounts will be registered under the official domain workfh.gov.ph.
  2. Target beneficiaries are those from National Government Agencies, Local Government Units, Government-Owned and Controlled Corporations, and Government Financial Institutions that are currently not subscribed to GovMail.
  3. Bulk applications can be allocated subject to availability. Individual employees who are interested and willing to use the eMail facilities can also submit their application. Please take note that this is on a first-come, first-serve basis.

Note: Allocation of accounts per agency may vary depending on the needs of the agency.

Acceptable Use of the Work from Home eMail Service

  1. As a rule, any email sent using the Work from Home eMail Service is permitted for as long as the same is used in the performance of official duties and responsibilities of the government employee. When using the Work from Home eMail Service, the Account Holders shall act professionally and shall be bound by the provisions of the Code of Conduct and Ethical Standards for Public Officials and Employees (R.A. 6713).
  2. All emails sent through the Work from Home eMail Service not related to the performance of official duties and responsibilities of the government employee shall fall under Prohibited Use of the Work from Home eMail Service, and may be subject to administrative and other actions.
  3. Messages sent through the Work from Home eMail Service shall follow the government communication protocol or the rules stipulated in individual agency communication policies.
  4. The Email Account Holders, in creating emails, shall observe Email etiquette.

Prohibited Use of the Work from Home eMail Service

  1. No email shall be sent through the Work from Home eMail Service for purposes outside of the performance of official duties and responsibilities. It shall not be used to send out jokes, rumors, gossips, or opinions that are not delivered in the performance of official duties and responsibilities.
  2. Email Account Holders shall be prohibited from accessing, copying, or deleting the email of another Account Holder without the consent of the latter.
  3. Account Holders shall not disclose their passwords to other persons unless the Agency requires it.
  4. The Work from Home eMail Service shall not be used for the creation or distribution of messages that are disruptive or offensive to other persons, including offensive comments and statements about race, gender, disabilities, age, sexual orientation, pornography, religious beliefs and practices, political beliefs or national origin.
  5. The Work from Home eMail Service shall not be used for personal or commercial purposes and for the promotion of business or other matters outside of the government.
  6. As a rule, the sending of bulk mail shall be prohibited unless such bulk mail is formally solicited. Users should send email messages and copies thereof only to those with a legitimate need to read the message.
  7. Attaching files in the email message is discouraged. File attachments shall be implemented through a file sending service.
  8. Any document covered by Memorandum Circular No. 78, entitled “Security of Classified Matter in Government Departments and Instrumentalities,” issued on August 14, 1964 and amended by Memorandum Circular 196, issued on July 19, 1968, shall not be sent using email until specific guidelines are issued by the National Security Council, Department of Defense or the Office of the President for email messages.
  9. The use of materials, procedures, devices or technologies that will enable unauthorized access to the Work from Home eMail Service is prohibited.
  10. Authorized users are prohibited from using their Agency Email Account in registering or joining Social Networking Sites and other list groups that are for personal use in nature.

Email Archiving, Back-up and Retention

  1. All account holders are responsible for their corresponding email backup.
  2. Regular interval backup must be performed by the account holder.